Privacy Policy
Last updated: 19 September 2026
Who we are and our role as data controller
showzoneup operates this website as a commercial resource focused on studio production techniques. We act as the data controller under the UK GDPR and the Data Protection Act 2018. Our registered address is Techspace, 132-140 Goswell Road, London EC1V 7DY. You can reach us by email at [email protected] or by telephone on 020 7713 9800.
Scope of this notice
This privacy notice applies to all visitors to our site and to anyone who contacts us through the contact form, subscribes to updates, or otherwise interacts with our services. It explains how we collect, use, share and protect personal data in the United Kingdom.
Categories of personal data we collect
We obtain personal data directly from you when you complete our contact form or email us. This may include your name, email address, telephone number, organisation, and any message content you supply. We also collect technical information automatically through cookies and similar technologies, such as IP address, browser type, device identifiers, pages visited and time spent on site.
Purposes of processing and legal bases
We process personal data for the following purposes. Each purpose has a specific legal basis under UK GDPR. Contact handling relies on legitimate interests or consent where you submit a form. Service improvement and analytics rest on legitimate interests. Compliance with legal obligations is based on legal obligation. Direct marketing uses consent or legitimate interests with an opt-out mechanism.
Whether providing data is obligatory
Supplying information through the contact form is voluntary. If you choose not to provide required fields we may be unable to respond to your enquiry. Technical data is collected automatically and you can manage it through browser settings or our cookie banner.
Cookies and similar technologies
We use cookies for essential site operation, performance measurement and preference storage. A separate cookie policy explains each category in detail. You can manage preferences at any time via the site-wide cookie banner or your browser controls in line with PECR requirements.
Processors, recipients and legal disclosures
We engage carefully selected processors such as hosting providers, email delivery services and analytics platforms. These processors act only on our documented instructions. We may disclose data when required by law, court order or to protect our rights and the safety of others.
International transfers
Some processors may be located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement to ensure an equivalent level of protection.
Retention periods
Contact records are retained for up to three years after the last meaningful contact unless a longer period is required for legal claims. Technical logs are kept for twelve months. Marketing preferences remain until you withdraw consent or object.
Security and data minimisation
We apply appropriate technical and organisational measures including encryption in transit, access controls and regular reviews. We collect only the data necessary for the stated purposes and delete or anonymise information when it is no longer required.
Your data subject rights
Under UK GDPR you have the right to access, rectification, erasure, restriction, portability and objection. You may exercise these rights by contacting us at [email protected]. We will respond within one month and may request identification to verify your identity.
Right to withdraw consent and object to marketing
Where processing is based on consent you may withdraw it at any time. You can also object to direct marketing or profiling by using the unsubscribe link in emails or by writing to us. Withdrawal does not affect processing that occurred before withdrawal.
Right to complain to the supervisory authority
If you believe we have not handled your data correctly you have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first so we can address your concerns directly.
Children and age restrictions
Our site is intended for professionals aged eighteen and over. We do not knowingly collect personal data from children under eighteen. If we become aware that such data has been collected we will delete it promptly.
Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are used only to improve site content and are not applied to individuals in a way that affects their rights.
Changes to this policy
We review this notice regularly and will update it when our practices or legal requirements change. The date at the top indicates the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.